HELP & SUPPORT
Serving our Clients & Partners with utmost service.
Alternatively, you can call our support hotline at +65 6747 4844. Please note that charges may apply.
Our business hours are from 9am to 6pm Singapore Time, Mondays to Fridays, excluding public holidays.
Yes, you can access your support tickets through support.intercorpsolutions.com.
We always strive to get back to our clients and partners as soon as possible.
For immediate client support, you may call our helpdesk hotline at +65 6747 4844 (charges may apply) for urgent matters, and our friendly hotdeskers will try their best to resolve it within the call, if possible.
Usually upon receiving your request, we will get back within 3 to 4 hours, provided its not submitted at the end of the working day.
Submission and gathering customer satisfaction level is very transparent at Intercorp.
Appended at the end of every customer support ticket is a satisfaction review submission, which every customer have the right to submit their satisfaction level, ranging from Bad to Awesome.
Hence if please use our customer service feedback loop to continuously help us improve our customer service level.
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